Angel Stars is committed to protecting your
privacy and maintaining the security of any personal information received
from you. We subscribe to the principles of the data protection legislation
in the UK.
The purpose of this statement is to explain to you what personal information
we collect and how we may use it. This policy may vary from time to time so
please check it regularly. Any significant changes to this policy will be
clearly indicated on our home page.
We hold the following information in the following circumstances:
when you order, we need to know your name, address, telephone number(s), email address and card details. This allows us to process and fulfil your order. We also hold the delivery address(es) for your orders, a record of your product selections and the password information associated with your account. You have the option to withhold personal information that is not required for the order process.
If you have entered a competition or completed feedback, we hold your name, address, telephone number(s) and email address.
If you have asked to receive email newsletters, we hold your name and email address. If you wish to unsubscribe, please email enquiries@angelstars.co.uk with unsubscribe newsletters in the subject field.
We may also collect information about
where you are on the internet (e.g. the URL you came from and the way in
which you navigate our website).
We use information held by us in the following ways:
for operational purposes e.g. processing the order, payment and billing, dealing you're your queries, tracking deliveries and reviewing past purchases.
tailoring our product range and marketing information (e.g. promotions and special offers) to your requirements in the light of your order history.
to improve your customer experience.
to keep you up to date with Angel Stars
Including sending emails as appropriate. In order to process this
information in this way, please note that we may on occasion be required
to share your information with third parties who provide services on our
behalf. However, we have taken steps to ensure that those entities
protect your data adequately. In relation to other third parties, we
will only disclose your information where you have given consent or
where we are required to do so by law, where necessary in connection
with legal proceedings or in order to defend legal rights.
A successor to Angel Stars Limited may use
your information on the same basis.
For the purposes of training and quality
control, telephone calls and emails may be monitored.
We do not sell, rent or exchange your
personal information with any third party for commercial reasons, beyond the
essential requirement for credit/debit card validation during purchase.
We follow strict security procedures in the
storage and disclosure of information which you have given us, to prevent
unauthorised access in accordance with the UK data protection legislation.
We do not collect sensitive information about you except when you
specifically knowingly provide it. In order to maintain the accuracy of our
database, you can check, update or remove your personal details by
contacting us at
enquiries@angelstars.co.uk.
We use a technology called "cookies" as part of a normal business procedure
to track patterns of behaviour of visitors to our site. A cookie is an
element of data that our website sends to your browser which is then stored
on your system. You can set your browser to prevent this happening. Any
information collected in this way can be used to identify you unless you
change your browser settings.
In order to process credit/debit card
transactions, the bank or card processing agency may require to verify your
personal details for authorisation outside the EEA (European Economic Area).
Your information will not be transferred outside the EEA for any other
purpose.
If you have any questions about privacy please contact us at enquiries@angelstars.co.uk.